Questions?

  • All ticket holders must be able to show valid QR code upon entrance to site. If you need to re-enter on the day make sure you have a wristband on.

    QR code can only be used once.

    All tickets will be subject to ticket T&Cs.

  • Camping pitches available without electric access. Limited Camper van & Motor Home options with electric hookup, so book while still available.

    Please make sure to book the correct ticket for camping on ticketing site.

  • We have a small number of onsite parking places available on a first come first served basis. We encourage carpooling where possible.

  • Dogs are not permitted on the Festival site, with the exception of registered guide dogs and assistance dogs.

    You may have your dog in camp site ONLY!

    This policy is in place to help protect the comfort, safety and wellbeing of all festivalgoers, as well as the animals themselves in a busy event environment.

    If you are planning to attend with a guide dog or assistance dog and would like to let us know in advance, please contact info@southlakeslive.com

  • Anyone under 18 must attend the Festival with a responsible adult aged 18 or over. This will usually be a parent, carer, legal guardian or another adult entrusted with their care.

    That adult must supervise them at all times and takes full responsibility for everyone under 18 in their group.

    Anyone under 18 cannot enter, leave or re-enter the Festival site without their responsible adult.

    If you are booking for a child aged 13, 14 15, 16 or 17 you must choose a U18 ticket. This confirms they will attend with a ticket-holding adult aged 18 or over who accepts responsibility for them.

    Kids tickets available for up to 13 years old.

  • All tickets are non refundable. In the event of unexpected cancellations we will be in contact.

    In the event an artist cancelation we will do our best to find a suitable cover, however there will be no refund.

  • We want South Lakes Live Festival to be a brilliant experience for everyone, while keeping our impact on the environment as low as possible.

    That means encouraging responsible travel, reducing waste, using resources thoughtfully, and asking everyone on site to help us look after the festival grounds.

    If you’re camping, please help us keep the site clean. Take your rubbish to the correct bins, recycle where possible, and make sure you leave your pitch exactly as you found it. No tents, chairs, food packaging or camping equipment should be left behind.

    A clean campsite makes a huge difference. It helps protect the local environment, supports our clean-up teams, and keeps the festival enjoyable for everyone.

    Please respect the land, use the bins provided, and leave no trace behind.

  • A big thank you to everyone who hands in lost items at the bars and other public areas across the Festival site. It really helps us reunite people with their belongings.

    If you have lost something during the Festival, please email info@southlakeslive.com with a description of the item and any helpful details about where and when it may have gone missing. We will do our best to help reunite you with it.

    In addition, please check on site at the welfare tent where we will place lost items.

  • Please note that a condition in entry to festival is a bag search conducted by the SIA security team.

    Any of the below items that are found will be disposed of.

    To ensure a safe and enjoyable event please be aware of the prohibited items listed below.

    This is a condition of our event license and Health and Safety Regulations.

    • No Alcohol or Liquids of any kind

    • No Dogs

    • No illegal substances including ‘legal highs’ No Flares or Fireworks

    • No knives or weapons

    • No Bikes

    • No aerosols, sprays or pressurised containers permitted

    • No Hi-Viz vests or coats

    • No Glass No rucksacks or large bags (small bags (that are not rucksacks) are allowed into the festival with the dimensions:

    W21cm x H30cm x D8cm (A4 Size)).

    • No Cool Boxes

    • No Umbrellas

    • No Food

    • No Laser Pointers

    • No Megaphones/Air Horns

    • If bringing a flask you will be asked to empty the contents before entrance.

    • Bottle tops will be removed from water bottles on entrance

    We are not responsible for the items that are confiscated during search procedures.